What does a Virtual Assistant do?

What does a VA do?

You can hire a VA for any task that can be carried out remotely. In practice, VAs are often asked to handle administrative tasks such as managing emails, scheduling appointments, organising documents, creating invoices and processing expenses.

Here are some of the most common tasks our clients delegate:

Secretarial / PA support
Calendar management, email management, organising and coordinating, minute-taking and more.

Financial / administrative support
Contract management, invoicing, accounts receivable, preparing payment lists, processing invoices in accounting systems, setting up payments and more.

Marketing and social media
Creating and sending newsletters, posting on social media, blogging, updating websites and more.

Sales support
Processing leads, preparing proposals, following up with contacts and more.

Virtual Assistants are true all-rounders. That’s their greatest strength: they can support a wide range of tasks. Of course, not every VA specialises in everything. Some focus on specific industries, while others specialise in areas such as finance or technology.

The advantage of working with a VA agency is access to a pool of professionals with different skill sets—ensuring the right match for your specific needs.

What are the benefits of a VA?

A VA can add value to your organisation in many ways. Imagine being structurally overloaded with work—feeling exhausted while unintentionally limiting your business growth. A VA can take over time-consuming tasks or work that drains your energy. And because you only pay for the hours worked, it’s often more efficient than hiring a full-time employee.

Working with a VA agency offers additional advantages—most importantly, continuity. Even during holidays or illness, you can rely on consistent, high-quality support.

Other (financial) benefits include:

• You can engage a VA for small tasks or just a few hours per week
• No travel time, as a VA works remotely and can get started quickly
• You can take time off knowing a professional is handling your tasks
• Hours can be spread flexibly across the week, instead of fixed office days
• A VA can be available outside standard office hours

What does this mean for you?

Continuity without the hassle
Your VA is part of our core team. If they are on holiday or unavailable, we arrange a suitable replacement. You don’t need to worry about a thing.

The right expertise, always
Whether you need support with calendar management, social media, client communication or project coordination—we match you with a VA who truly fits your working style and needs.

Smarter tools, faster results
Our VAs work with efficient tools and systems, allowing recurring tasks to be handled more quickly—without compromising on quality.

More focus, less noise
Our VAs are employed by Moneypenny. This means no distractions from their own business or client acquisition—just full focus on supporting yours.

Give your business a boost

Looking for a Virtual Assistant? From solo entrepreneurs to large organisations, our VAs can support businesses of all sizes. Within one week, you could be working with a highly efficient VA who excels at the tasks you’d rather not do.

When you take out a subscription, your VA is carefully selected based on your requirements and preferences—and you always have the final say. Your Virtual Assistant becomes your dedicated remote team member, working under the responsibility and support of Moneypenny.

Want to learn more about our services, or get started straight away? Get in touch—we’d be happy to help.