Outsource customer service and sales support

Whether you have a webshop, are a business service provider, or run a government organization, your inbox is flooded with questions from (potential) customers every day. And do you have a sales team? They are often too busy with administrative tasks instead of face-to-face time with customers. Wouldn’t it be great if all the peripheral matters, such as answering emails daily, scheduling appointments for you and your sales team, preparing and sending quotes, and more, could be assigned to a permanent virtual assistant (VA)? Consider it done, because Moneypenny has the perfect solution! Our specialized VAs are happy to help with remote customer service and sales support.

When it comes to customer & sales support, Moneypenny’s virtual assistants can supports you with the following tasks:

• Answering customer questions
• Maintaining customer data & CRM
• Handling complaints
• Creating or editing quotes
• Following up on quotes
• Processing orders
• Scheduling & calendar management
• And much more…

Starting from 8 hours per month, you can engage your own Moneypenny VA who will ensure that you can focus on the things that really matter. You coordinate how you divide these hours with your virtual assistant. This can be a fixed part of the day, but also an hour per day.

In a personal consultation, we will help you choose from our different subscriptions. Not sure how many hours you want to use a VA for sales support or customer contact? No problem. You can always switch, scale up or down.

At Moneypenny, you can have a super-efficient Virtual Assistant who will provide customer service and/or sales support within a week. Check the VA page on our site for more information about this service. Request a free consultation and we will find the best Virtual Assistant for you. After an introduction to your potential virtual assistant, clear agreements are made. All Moneypenny VAs are experienced and independent, allowing them to get to work immediately. It can happen that fast!

And did you know that, in addition to sales support, you can assign many more tasks to our virtual assistants? You can also contact us for administration & back office, secretarial support, HR & recruitment and many more VA tasks. View all our VA tasks!

Do you want to outsource customer service? And do you need sales support? Contact us. Then we will schedule a free consultation and discuss how Moneypenny can help your company.