Are you wondering whether you’re making the most of your Moneypenny subscription? Do you want to respond flexibly to your company’s changing needs without unexpected costs? We help you manage your VA’s hours efficiently and cost-effectively. In this article, you’ll discover how we make sure you stay in control of your expenses and the support from your virtual assistant — even during busy periods or quieter times.
Together, we make sure you get the most out of your subscription hours. If you have unused hours, your VA will let you know. This gives you the chance to assign extra tasks and avoid wasting hours. Your account manager also keeps an eye on the hours worked and adjusts where necessary. You’ll receive advice on the subscription that best suits your needs. You can switch plans every month at no extra cost. Whether you need more or fewer hours, Moneypenny adapts to your situation.
Your subscription is designed to let you use your hours flexibly within the month. Got more work at the beginning of the month? No problem—your VA can work more during that period. If you need more hours than your subscription includes, you can purchase extra hours at the agreed additional hourly rate. We always do this in consultation, so you’re never caught off guard. Your subscription is clear and transparent, and communication about hours is always straightforward. This way, you can trust that there will be no unexpected costs.
With a pool of over 90 virtual assistants, you can expand quickly and scale up with ease. We always do this in consultation with you. Sometimes your regular VA works extra hours, and other times an additional assistant is brought in. We work with you to find the best solution.
When things slow down and you have less work for your virtual assistant, you can reduce your hours. We offer subscriptions starting from just 8 hours per month. Ask us about the options—we’ll think along with you.
We make sure you get the most out of the hours you’ve purchased. Your VA will keep you informed throughout the month about how many hours you have left and suggest additional tasks that could be picked up. This ensures you make full use of your subscription. Unused hours cannot be carried over to the next month, so we inform you in time to help you use up any remaining hours. You can track your hours through our time-tracking system, giving you full transparency. Our VAs are well-trained to work efficiently and complete tasks quickly and effectively—so no time is wasted.
You’ll work with an experienced VA who has been carefully selected. Our VAs receive ongoing training and guidance. This enables them to work efficiently and deliver consistent, reliable results. We monitor their performance through regular client feedback and internal reviews. This ensures you receive high-quality support and make the most of your subscription.
Our VAs grow with your business. Need specific skills? We invest in training and development so our VAs stay up to date with the latest tools and techniques. We tailor our services to your evolving needs. Whether it’s extra hours, different tasks, or new skills—you can count on us to provide the perfect match for your situation.
With Moneypenny’s flexible subscriptions, you can easily respond to your organization’s changing demands. No unused hours. No surprise costs. As discussed, you can adjust your hours based on your workload and scale up or down whenever needed. Our experienced VAs and account managers are here to help you get the most out of your subscription.
We move in sync with your business needs. Our reliable and qualified VAs are always ready to support your growth and development.
Get to know us online and ask all your questions. Or read more about our VA services.