What if my Virtual Assistant is sick or on leave?

Imagine your VA is sick or going on holiday. What then? Of course, you don’t want your business to come to a standstill. No stress, you’re not on your own. Thanks to Moneypenny’s well-organised support network, everything keeps running smoothly, even when your regular assistant is temporarily unavailable.

Door Willemijn
Op 28 May 2025
Blog
What if my Virtual Assistant is sick or on leave?

Always someone on standby

Whether it’s due to illness, holidays or leave, there is always a professional Virtual Assistant (VA) ready to step in. With Moneypenny’s pool of over 90 experienced VAs, there is always someone available with the right knowledge and skills. This ensures consistent quality and allows you to continue your work without interruption.

Your dedicated account manager takes care of everything

No need to search for a replacement yourself. Your account manager handles everything from A to Z, including finding the right substitute, ensuring a smooth handover and setting clear agreements. Everything continues as normal without requiring your attention.

Smooth and secure handover

The new VA gets up to speed quickly through a secure knowledge transfer system. All essential information, procedures and agreements are stored safely, allowing the substitute VA to get started immediately without delays or onboarding issues.

No additional costs

Good to know: you do not pay anything extra for the handover or onboarding of a replacement VA. Everything is included, so you are not faced with unexpected costs.

A reliable solution in any situation

Whatever the situation may be, whether holiday, illness or leave, your VA support remains fully ensured. With a smart backup strategy and a skilled team of assistants, your business keeps running smoothly every day.

Curious what Moneypenny can do for you?

Get to know us online and ask all your questions. Or read more about our VA services.

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