Are you wondering whether one Virtual Assistant (VA) is enough to help move your business forward? Or perhaps you’re considering whether a team of VAs might actually be more effective in your situation? What are the benefits of working with multiple VAs and when is that a smarter choice than relying on just one person? In this blog, I’ll walk you through how to make the right decision between hiring a single VA or building a team, and show you how tapping into a flexible network of experts can help you achieve your business goals faster.
Working with Virtual Assistants (VAs) is gaining popularity, and for good reason. VAs offer a high level of flexibility. Because they work remotely and don’t need to be physically present in the office, they can spread their hours more easily across days, weeks, and months. This allows them to align their support precisely with your company’s actual capacity needs, without the obligations that come with hiring permanent staff. There’s no need to factor in commuting time, working hours, or fixed contracts. That makes VAs ideal for tasks that fluctuate in intensity or don’t require full-time attention.
However, that doesn’t mean one VA is always the best solution. There are situations where it’s wise to bring in multiple VAs.
1. For continuity in critical tasks
Some tasks take only a small amount of time each day (think one hour), but they’re essential to your daily operations. Examples include email management, customer contact, or daily reporting. In these cases, it’s crucial that the work continues uninterrupted, even during illness, holidays, or when your VA is extra busy.
By assigning two (or more) VAs to the same task, they can alternate and stay up to speed. This ensures continuity: if one VA is unavailable, the other can step in right away without a knowledge gap.
2. For different types of support
Another case where multiple VAs are beneficial is when you need support across various areas of expertise. For example:
Administrative support (invoicing, CRM management, calendar planning)
Social media management (content creation, community management)
Office management or executive support (taking minutes, booking travel, facilities)
These are often tasks that are too small to justify a full-time hire. By bringing in a VA for each area of expertise, you get exactly the skills you need without unnecessary overhead. In a sense, you’re buying “slices” of different experts.
One of the biggest advantages of working with multiple VAs is the combination of scalability and reduced risk. As an entrepreneur, you need to be able to move quickly. If your business grows and the workload increases, you can ask an existing VA to take on more hours or easily bring in a second or third VA without hassle.
You also spread your risk. You’re not dependent on one person, which makes your business more resilient.
If you’re going to work with VAs, especially more than one, it’s important to focus early on onboarding and knowledge transfer. Training a VA takes time, but it’s essential for long-term efficiency. Sometimes SOPs (Standard Operating Procedures) or manuals already exist, but often they don’t.
A smart approach is to ask the VA to document the tasks they’re performing from the start. If there are no existing instructions or workflows, this is the perfect opportunity to have them created. This way, knowledge is preserved and easily transferable.
Are multiple VAs performing the same task? Start with one VA who both executes the task and documents the process. That VA can later help train others, so you don’t have to repeat the onboarding yourself. If the tasks and areas of expertise are different, then each VA will of course need separate onboarding, but even then, documented processes are essential.
With clear documentation and transferable workflows, you make your business more efficient, scalable, and less dependent on individuals.
Whether you choose one VA or several depends on your needs for continuity, task variety, and desired flexibility. One VA may be perfectly sufficient for straightforward tasks or as a starting point. But when multiple areas of expertise are needed or you want to guarantee continuity, it’s smart (and often more cost-effective in the long run) to work with a team of VAs.
The great thing is, you decide what you need. And that’s exactly the power of working with VAs.
At Moneypenny, we help entrepreneurs every day to make their businesses more efficient and resilient through the smart use of Virtual Assistants. Want to know how to build the right team of VAs for your situation? Get in touch and we’ll help you make the best choice for your growth.
Get to know us online and ask all your questions. Or read more about our VA services.
+31(0)20 42 60 760 